1. Where do we ship from?
All orders are packed and shipped from Sydney, Australia.
2. How long will it take to receive my order?
Orders are processed within 1-2 business days before being dispatched.
Once shipped, estimated delivery times are:
- Australia: 2-6 business days (tracked shipping)
- International: 6-10 business days (tracked shipping)
Please note that delivery times are estimates only and may vary depending on your location, carrier delays, customs processing, and peak shipping periods.
Canada & UK orders:
Orders shipped to Canada and the UK may be subject to import duties, taxes or customs fees upon arrival. These charges are determined by your local customs authority and are the responsibility of the customer. Payment may be required before your order can be delivered.